Q: Do I need a plumber to install a bidet seat?
A: No you do not! All bidet seats have DIY instructions and can be installed by almost anyone. As long as you can kneel down and disconnect/connect a water supply line by twisting it, you can install a bidet! On average it takes about 20-30 minutes to install a bidet seat. For more information and instructions, visit out installation page.
Q: Will a bidet seat fit my toilet?
A: Most likely! Bidet seats fit 98% of toilets in the USA, but to be completely sure, visit our fitment guide page. If you still aren't sure, feel free to contact us and we will help you out.
Q: Do I need to connect the bidet seat to electricity?
A: For electronic bidet seats the answer is yes. It is best to have a GFCI electrical outlet (outlet with "TEST" and "RESET" buttons) within 4ft of the back of the toilet. Bidet seats are compatible with any 120V outlet. If you do not have an outlet near the toilet, contact us and we will discuss possible solutions.
Q: Do I need a hot water connection?
A: No, electronic bidet seats heat the water within the bidet seat so the only water needed is from the same line that supplies your toilet.
Q: Can I return a Bidet Seat?
A: Bidet seats can be returned as long as the bidet seat has not been connected to water or electricity and it is within the first 30 days after purchase. Because bidet seats are personal hygiene devices, once they are used, they cannot be returned. 99% percent of returns we receive are because the bidet seat does not fit. You are able to check to see if the bidet seat fits on your toilet without connecting it to water/electricity. If it does not fit then you may return it for a full refund minus original shipping fee. For more information, visit our returns/refunds page.
Q: How does the warranty work?
A: All bidet seats come with some type of warranty varying from a one-year limited warranty to a six-year 100% warranties. All bidet seats are very durable and manufactured with high-quality components.
In the unlikely event that something does happen with your bidet seat, the first step is to contact us and we will help troubleshoot. There is a chance the problem could be fixed with a spare part that can be shipped to you, but if the problem is not fixable at home, the factory will be able to fix it. If this is the case we will give you all the information needed to get this done.
Q: How do I get the Amazon Gift Card?
A: If you buy one of our super sale bidets at full price or using the 5% discount, then you will also receive an $50 Amazon gift card 30 days after purchase! Simple as that!